Refund Policy

• Requests must be made within 30 days of the original order date.
• The guarantee applies to your first purchase of a given plan. Repeated renewals of the same plan are handled case by case.
• Refunds are issued to the original payment method in the original currency.

Our payments and refunds are handled by our reseller Paddle, the Merchant of Record. You have two easy ways to request a refund:

1. Visit paddle.net and enter the email address you used at checkout to find your order and start a refund.
2. Or email support@afyafast.com with your order email and receipt number and we will help you.

Once approved, refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer. Your Premium access ends at the time of the refund and your account reverts to the free plan; your logs and history remain intact.

You can cancel your subscription at any time from the Billing page or through your Paddle receipt. Cancelling stops future renewals; unless you also request a refund within the 30-day window, you keep access until the end of the current billing period.

This policy does not affect any mandatory consumer-protection or withdrawal rights you may have under the laws of the country where you live.