Frequently Asked Questions
Last updated: July 21, 2026
Quick answers to the questions we hear most. Can't find yours? Email support@afyafast.com.
Common questions
›Is AfyaFast medical advice?
No. AfyaFast provides general wellness information and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor before starting a fasting or exercise program.
›Do I need a subscription to use AfyaFast?
No — the free plan includes core fasting, hydration and nutrition logging. Premium unlocks the AI Wellness Guide, unlimited protocols, advanced insights and more.
›Is my data private?
Yes. Your logs are yours. We never sell personal data. See our Privacy Notice for full details, including our processors (Paddle for payments, Google Gemini for AI features).
›How do I cancel my subscription?
Go to Billing → Manage subscription. Cancellations take effect at the end of your current billing period. You retain access until then.
›Does AfyaFast work on iOS and Android?
Yes. AfyaFast is a Progressive Web App you can install from your browser, and we also ship native iOS and Android apps built with Capacitor that share the same account and data.
›How do I request a refund?
See our Refund Policy. Contact support@afyafast.com within the eligible window and we'll process qualifying refunds through Paddle.
›Can I share my progress with family?
Yes. Create a Household in the Family tab and invite loved ones by email. You control what you share.
›Who do I contact for help?
Email support@afyafast.com or use our Contact page. We reply within 1–2 business days.